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Payment Cancellation & Refund Policy


At Zotowear.com, we want you to feel as confident in your purchase as you do wearing it. However, we understand that sometimes an order may need to be canceled or a payment may not go through as expected. That’s why we have designed our cancellation and refund process to be simple, transparent, and hassle-free so you can shop with complete peace of mind.

We are sorry, your payment was not completed successfully.

What happened?

Your transaction was either canceled during checkout or could not be processed. As a result, no order has been confirmed.

Have you been charged?

  • If no payment was completed: You have not been charged.
  • If a payment was temporarily authorized or deducted: Don’t worry any deducted amount will be automatically refunded.

Refund Details

  • Refunds are processed to your original payment method.
  • It may take 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

What can you do next?

  • Try placing your order again.
  • Double-check your payment details or use an alternative payment method.
  • Contact your bank if the issue persists.

Need Help?

If you continue to experience issues or have questions about your refund, please reach out to our support team:

  • Email: returns@zotowear.com
  • WhatsApp Support: +91-9288251113

We apologize for the inconvenience and appreciate your patience.Our support team is just a message away.